Frequently Asked Questions

What does Dental Access Carolina (DAC) offer?

Comprehensive general and restorative dental services to eligible students who have no dentist of record or who are not receiving regular dental care.

How are the mobile clinics staffed?

Each mobile clinic has a licensed dentist, hygienist, dental assistant and patient advocate.

What type of services are performed?

Examinations, Panorex & Bitewing Xrays, Prophylaxis (cleanings), Fluoride Treatment, Sealants, Pulp Treatments, Fillings, Root Canals and Extractions (since our focus is on long-term comprehensive care, we avoid extracting teeth unless there is no other alternative).

What type of materials are used?

We only use the highest quality tooth-colored restorative materials (no silver fillings or stainless-steel crowns are used when treating our patients).

Do you sedate or restrain the children?

We never sedate or restrain our patients. Due to the nature of the environment, patients requiring sedation or significant behavior modification therapy are not treated in the mobile clinic (our experience has proven that less than 1% of our patients were untreatable in our facility, even though we do not use nitrous oxide or other sedatives).

How often do you visit the school?

As many visits as it takes to see all the children but not so much that we become an added burden to the school nurse’s clinic.

How often will my child be seen on the mobile clinic each school year?

We aim to see each child twice per year for all preventative needs (hygiene) and as many times as needed for all restorative issues.

Do you accept my insurance?

We accept the following insurance plans: Aetna, BlueCross BlueShield State/Plus, Cigna, Delta Dental, Principal, United Concordia and South Carolina Medicaid.

Will I owe a co-pay or deductible?

It depends on your insurance. If your insurance requires a co-pay or deductible, you will be contacted prior to treatment being performed.

How does DAC communicate with nurses and parents regarding their child’s treatment?

One week prior to each visit, the school nurse will receive a list of possible patients to be seen, which will be confirmed one day before the scheduled visit. Also, on the day before each visit, DAC will send the parent or guardian either a text or email (if provided on the authorization form) informing them that their child may be seen on our mobile clinic.

After each visit, the school nurse will receive a copy of our “take-home" form that outlines services performed for each student that day and recommended follow up care. Each child receives a copy of the same form for their parent or guardian, and the parent/guardian also receives a text or email with the same information on the form.

What if my child requires follow-up dental care?

Patients needing follow-up care will be rescheduled for future regularly scheduled school visits. For any immediate needs, the patient can be brought to the school or location the following day or a subsequent day where the mobile clinic is in operation. Dental Access Carolina has an after-hours number to the Chief Dental Officer for further instructions.